112 is the European Emergency number and SHOULD be used ONLY in emergency situations.

Dial 112 whenever there are:

  • Traffic accidents
  • Accidents at work
  • Sports injuries
  • Tumble accidents
  • Sudden illness
  • Aggressions
  • Intoxications
  • Alcoholism
  • Childbirths
  • Fires

112 shouldn’t be used for:

  • Private jokes
  • Traffic information
  • Weather information
  • General info


Unnecessary calls overload the system, endangering the life of those who really need urgent help. False alarms also damage the overall capacity to answer true emergencies.

Whenever you dial 112, help the operator stating the following:

WHERE (the exact place of the occurrence) street, address number, road (traffic direction up or down), reference points.

WHAT (occurrence type: accident, forest fire or other, childbirth, sudden illness, intoxication, etc.)

WHO (victim/sick person, number of casualties, complaints)
The efficiency of the assistance depends of your cooperation.

>>>>>> In case of emergency dial 112 <<<<<<